Frequently Asked Questions About Therapy at H&H Counseling

H&H Counseling provides outpatient behavioral health services for adults seeking support with anxiety, depression, ADHD, trauma and PTSD, substance use and recovery, relationship concerns, stress, major life transitions, and other mental health concerns.

Services include individual therapy, couples therapy, addiction counseling, EMDR therapy when clinically appropriate, and treatment for co-occurring mental health and substance use concerns. Services vary by clinician, licensure, and location.

H&H Counseling offers both in-person and telehealth behavioral health services.

We provide in-person services in Tilton, New Hampshire, and Beverly, Massachusetts, along with telehealth services for clients throughout New Hampshire and eligible services in Massachusetts.

Availability varies by clinician, licensure, service, location, and insurance plan. When you request care, our team can help determine which options are available to you.

Yes. H&H Counseling provides secure telehealth services so many clients can receive care from home.

We offer telehealth throughout New Hampshire and eligible services in Massachusetts through appropriately licensed clinicians. Telehealth availability depends on the client's location, clinician licensure and scope of practice, and the service being provided.

Yes. H&H Counseling works with a range of commercial and public insurance plans.

Insurance participation varies by clinician, state, service, and individual insurance plan. Because coverage and network participation can differ, we recommend providing your insurance information when requesting care so we can help determine whether an available clinician participates with your plan.

Our clinicians have different areas of experience, licenses, treatment approaches, availability, and insurance participation.

When you request care, we'll consider what you're looking for along with these factors to help identify an appropriate clinician. You can also review our clinician profiles to learn more about each provider before reaching out.

Start by completing our online Request Care form.

You'll provide some basic information about what you're looking for, your availability, insurance if applicable, and your preferences for care. We'll use that information to help determine an appropriate next step and clinician fit.

In many cases, you can contact H&H Counseling directly without a referral.

However, requirements can vary by insurance plan and service. Some plans may require referrals or prior authorization. If you're unsure about your coverage, you can contact your insurance company or provide your insurance information when requesting care.

Both.

H&H Counseling provides in-person services in Tilton, New Hampshire, and Beverly, Massachusetts, as well as telehealth services. Specific options depend on clinician availability, licensure, service, insurance participation, and the client's location.

Yes. H&H Counseling works with adults experiencing mental health concerns, substance use concerns, or both.

When concerns such as anxiety, depression, trauma, or relationship difficulties occur alongside substance use, treatment can address how these issues interact rather than treating them as completely separate problems.

Yes. EMDR therapy is available through appropriately trained clinicians at H&H Counseling.

EMDR may be considered for trauma and other concerns when clinically appropriate. Whether EMDR is a good fit depends on the individual, their treatment goals, and clinical assessment.

Yes. H&H Counseling provides couples therapy for adults seeking help with communication, relationship patterns, conflict, trust, major transitions, and other relationship concerns.

Availability and insurance coverage for couples therapy can vary, so we recommend discussing those details when requesting care.

The first appointment generally focuses on understanding what brings you to therapy, relevant history, current concerns, your goals, and what you would like to change.

It's also an opportunity for you and your clinician to begin determining whether the therapeutic relationship and treatment approach feel like an appropriate fit.

There isn't one standard length of therapy.

Some people seek support for a specific concern or life transition, while others benefit from longer-term treatment. Your clinician can work with you to establish treatment goals and periodically review your progress and ongoing needs.

A previous experience with therapy doesn't necessarily predict what a future experience will be like.

Therapist fit, treatment approach, timing, goals, and your circumstances can all affect the experience. If you've tried therapy before, you're welcome to tell us what did or didn't work so that can be considered when determining an appropriate clinician and approach.

Yes. H&H Counseling provides substance use evaluations for adults who need an assessment related to personal, legal, court, employment, or other circumstances.

An evaluation typically includes a clinical interview, review of relevant substance use and behavioral health history, and any appropriate supporting information or documentation. Recommendations are based on the individual assessment and may include treatment or other follow-up when clinically appropriate.

If your evaluation is connected to a court, attorney, employer, licensing matter, or other specific requirement, let us know when you contact us so we can determine what documentation is needed and whether H&H can provide the appropriate evaluation.